Twenty year old Danielle Rennie from Port Glasgow talks about how her college course prepared her for her Modern Apprenticeship with one if the UK largest travel operators.
‘I was familiar with West College Scotland as I had done a hairdressing course there. I loved travel at school and I wasn’t sure if I wanted to be a travel agent or to work as airport staff, so the NC course was ideal as it covered both aspects.’
Danielle was keen to explain why she enjoyed her course so much. She said, ‘The course was great; I loved working on projects that allowed as to role-play as Travel Agents as I was able to see all the different systems that actual travel agents use. The course really gave me the confidence to reinforce that what I was studying was the right choice for me. It gave me insight into the duties that are carried out in the airport and as a crew member. The lecturers were so supportive, always there if you needed any help.’
In Winter 2015, a Modern Apprenticeship for Thomson’s was advertised locally and Danielle bit the bullet and applied. At the interview there was a presentation and questions; she felt well prepared due to the coursework she’d covered at college – and what do you know? She got the job!
Danielle said, ‘I feel that as there were quite a few deadlines in college that was able to apply this in my role at Thomsons. It’s very fast paced in store, so keeping on top on my work is essential. I work in a good team and its nice having a variety in my job.
My college course definitely gave me the confidence to apply for the Modern Apprenticeship and an edge on other candidates who applied.
Gillian McDermid, Store Manager said, ‘Danielle applied for the MA role in November 2015, and it was a tough interview process but she did extremely well. Her presentation was excellent and she came across very confident.
Three months later Danielle was shadowing and had completed all her online training – which was easy for her to do as she has superb time management. She was also very good at using the different crew systems.
By March she was given more scope to her role and her assessor who came to visit her in April was very impressed. By summer last year she was selling holidays and then went into foreign currency.
Danielle is an asset to the company; she soaks up everything like a sponge. She uses her own initiative and is a very proactive member of staff.’
Beverley Hardie, Travel Lecturer at the Greenock campus said, ‘The NC International Travel with Airport Ground Operations course offers a range of subjects to enable students to gain employment in a variety of industries. Our course also includes a system called Learn2book, which mirrors the viewdata system used in travel agencies. Danielle was a very conscientious student, completing all deadlines on time and to a very high standard, I am delighted that she has secured the modern apprenticeship position and wish her well in the future.’
If you would like to know more about the NC in International Travel and Airport Services course starting in August from our Greenock campus click here.