The fundamentals - West College Scotland

Course Overview

Overview

This course was designed after talking to a number of business organisations about what they want from their first line managers, team leaders and supervisors. It starts by refocusing delegates on their organisation’s mission, purpose, values and goals.

Delegates are required to shape their contributions around these key priorities. The course looks briefly at managing people, motivation, planning, leadership, communication and coordination.

Content

Work load planning, scheduling and balancing
Work force planning, scheduling and balancing
Quality management - right here, right now
Health and safety management
Time management
Customer service (internal and external)

Course Duration:

1 day virtual or face to face

Price

£ 150; discounts are available for individuals who undertake more than one course in the Mastering 1st line management series. Group pricing is also available - just ask!

For further information on this course and its start dates contact corporate@wcs.ac.uk or call 0141 581 2121 .

Find out more and Apply

To apply to this course or find out how we can best meet your specific needs, including by delivering tailor-made courses, please contact us.

Need funding? Visit our dedicated page to find out how you can get support.

Learn more about West College Scotland

More details about Online Learning

Online Learning

Looking for a flexible way to study that suits your lifestyle and commitments? Our Online learning options are for you!

More details about Online Learning

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Industry Stories

At West College Scotland we're proud of the partnerships we've developed with many businesses over the years. We've helped develop people and products for large and small companie...