Course content

What will I learn?

Whether in a workplace environment or in our personal lives, we may all encounter behaviour that challenges. This qualification explores possible causes which could explain why people behave as they do, helping you to develop your understanding and deal with these situations in an appropriate way.
This course investigates the difference between conflict and behaviour that challenges, and aggression vs assertive behaviour. You will look at the impact and possible justification for these behaviours, considering what the root cause could be. This course will equip you with pro-active strategies to support positive behaviour.

Topics covered in this course include

  • Understand how to support positive behaviour
  • The importance of effective communication and the management of behaviour that challenges

This is a marked course which requires short essay style answers to allow your assigned marker to be able to identify that you have understood the skills and knowledge to meet the awarding body standards. The awarding body for this course is NCFE.

For this course you will receive hard copy learning materials. The Assessments for the course are based online and access will be given to complete them.

 What qualifications do I need?

There are no formal entry requirements for this course, however, as it is delivered online it would be beneficial if the candidate had basic competence in IT and the internet.

This course does not require a personal statement.

What can I do after?

This course provides progression to further NCFE programmes.  It is also a good starting point for those individuals who are interested in entering a career in the healthcare sector.

Programme Information

Duration: From your start date on the course you have 16-20 weeks to complete your course. You could complete in 10 weeks or use the full 20 weeks- it's up to you. Please be aware that you could be withdrawn from your course if submission dates are vastly overdue. If at any point you are struggling with deadlines you should contact us for an extension which we will assign where possible.

To enrol click HERE